Advice Centre FAQs

Here are answers to some of the questions we are often asked. If you have different questions, contact us.

Where do I go to get equipment or adaptations to make my home more accessible?

Access Point conducts Occupational Therapy assessments, either over the phone or by visiting you at home.

They can prescribe equipment such as rails, perching stools, grabbers and larger adaptations such as bath chairs or showers.

Contact: 01273 29 55 55 or

I can no longer drive and need some help with getting out. What is available?

If you are eligible you can get a bus pass from Brighton and Hove City Council.

Contact: 01273 29 19 24 or visit

If you are unable to use the bus you may consider applying for taxi vouchers instead. Information about this scheme is also available at

EasyLink is a local community transport scheme for people with mobility difficulties who have difficulties using conventional public transport.

Contact: 01273 67 75 59 or

Possability People runs Shopmobility in Brighton and Hove. Have a look at what we can offer.

I think I am being discriminated against because I am disabled. Can you help me?

Our Advice Centre can give advice and information about disability discrimination, and update you on current legislation. We are not a legal service and can only give advice, not advocacy. However, we work closely with other services that may be able to take up your case.

I want to go on holiday but I am struggling to find somewhere accessible/I would like my carer to come with me?

We can advise on a range of accessible options including holidays appropriate for disabled people with their carers and respite holidays. We can advise you on grants that may be available to fund a break away.

I would like to get into employment but I need extra support.

The Supported Employment Team at the council can offer advice about getting into work, help with CV writing and job placements.

Contact: 01273 29 59 61 or

Scope also offer an Employment Service for people with a disability or serious health condition

Contact: 01273 62 24 34 or

Local job centres also have disability employment advisors.

Possability People has a range of accessible volunteering opportunities that can provide valuable experience in a supportive and adaptive environment

I would like to know about activities and/or community groups in the Brighton and Hove area.

We have information on a large variety of community groups and activities going on in Brighton. You can search for these via It’s Local Actually by clicking here.

I need assistance with applying for benefits or resolving a benefits situation

Our Advice Centre runs a service dealing with disability benefits. We do not deal with housing benefit, jobseeker’s allowance or other benefits that do not relate to disability issues.

I need assistance to apply for grants to help me improve my level of independence

We can offer advice and help you to identify appropriate grants. We can advise on the application process and may be able to offer support to make an application.

Contact us

If you have more questions, please contact our Advice Centre.

Telephone: 01273 894050