East Sussex wheelchair users and carers’ experiences of accessing 999 ambulance services
Experiences of using emergency ambulances provided by South East Coast Ambulance Service (SECAmb) in East Sussex
The project brief was to capture some feedback from East Sussex wheelchair users and carers’ experiences of accessing 999 ambulance services provided by South East Coast Ambulance Service (SECAmb). This arose from concerns shared with the East Sussex Wheelchair Service User group from wheelchair users and their carers. The issues raised related to problems with transporting wheelchairs in ambulances and concerns about safety for moving and handling people living with postural and complex medical conditions. There are approximately 15,000 NHS wheelchair users living in East Sussex alone. Around 10% of these NHS wheelchair users are aged under 18. Some young people have specialized, powered, privately provided wheelchairs. Young people and adults are issued with bespoke powered wheelchairs on the NHS to meet their prescribed clinical needs.